SIMANTAP PUAS

This document introduces SIMANTAP PUAS, a service evaluation application designed for PKM-Guluk Guluk Jawat Sumenep East. Built to comply with the Indonesian Minister of Administrative Reform and Bureaucratic Reform's regulations, SIMANTAP PUAS streamlines feedback collection and analysis.

The app offers two survey methods: a standard survey and a customizable questionnaire. Responses are stored in a secure online database, facilitating the generation of comprehensive reports detailing service quality, performance metrics (including Interval Value and Conversion Interval Value), and ultimately, the Community Satisfaction Index. The application employs the reliable Likert scale for accurate data collection. Administrators benefit from a dedicated module for printing reports on Windows systems, simplifying data dissemination. The questionnaire mode allows administrators to create surveys tailored to specific regulations and address customer concerns.

Key Features of SIMANTAP PUAS:

• Dual Survey Modes: Choose between a standard survey or a fully customizable questionnaire to best suit your needs.
• Regulatory Compliance: Developed in strict accordance with Ministerial Regulation No. 14 (Year unspecified - please specify the year in the original document).
• Centralized Database: All survey responses are securely stored and readily accessible via an online database.
• In-depth Reporting: Generate detailed reports analyzing service quality, performance, and key metrics for informed decision-making.
• Validated Measurement: Utilizes the established Likert scale for accurate and reliable feedback analysis.
• Report Printing: A dedicated feature allows administrators to easily print reports for internal distribution and sharing.

Summary:

SIMANTAP PUAS offers a streamlined, regulation-compliant solution for gathering and analyzing community feedback. Its features – including dual survey modes, a centralized database, detailed reporting, and the use of the Likert scale – provide valuable insights for service improvement. The convenient report printing functionality further enhances its practicality. Download the app today and begin enhancing community satisfaction.