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End of an Era: Microsoft to Shut Down Skype in May and Replace It With Free Version of Microsoft Teams

By EricMar 18,2025

Microsoft is shutting down Skype in May, replacing it with a free version of Microsoft Teams. This move comes as communication platforms like WhatsApp, Zoom, FaceTime, and Messenger dominate VoIP communication, diminishing the need for traditional Skype-to-phone calls.

Current Skype users can seamlessly transition to Microsoft Teams; their message history, contacts, and other data will be readily available without needing a new account. However, Microsoft will discontinue support for domestic and international calls. Users also have the option to export their Skype data, including photos and conversation history, or use a provided tool to view their chat history.

You have until May 5th to decide, a 60-day window. Microsoft will honor existing Skype credits, but will no longer sell paid Skype features for international and domestic calls.

The key loss with Skype's shutdown is the ability to make calls to landlines and cell phones. Microsoft explained to The Verge that while this functionality was crucial during Skype's peak, its importance has waned due to the rise of VoIP and affordable mobile data plans. Amit Fulay, vice president of product at Microsoft, stated that this telephony functionality is no longer a strategic focus for the company.

Microsoft acquired Skype in 2011 for $8.5 billion, aiming to enhance its real-time communication offerings. Skype once held a prominent position on Windows devices and was even marketed as an Xbox feature. However, Microsoft acknowledges that Skype's user base has plateaued in recent years, leading to the shift towards Microsoft Teams for consumer use.

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