Microsoft has reportedly issued an apology to Jyamma Games after facing issues with the Xbox launch of the developer's debut title, Enotria: The Last Song. This follows delays in the Xbox certification process, which had left the game's Xbox release date indefinitely postponed.
Jyamma Games Thanks Phil Spencer and Player Community
Microsoft reached out to Jyamma Games after reports emerged of the gaming giant ignoring the developer's submission to the Xbox platform for over two months. This delay prompted Jyamma CEO Jacky Greco to express frustration on the game's official Discord channel, stating, "You can ask Xbox why they haven't answered us for two months," and adding, "Obviously they don't care about Enotria and they don't care about you... We've Xbox Series X/S version ready, but we can't proceed with submission and release, I spent a lot of money for porting and they decided to ignore us."
However, the situation took a positive turn when Microsoft apologized. On Twitter (X), Jyamma Games expressed their gratitude to Microsoft, specifically thanking Phil Spencer and his team for their prompt response. "We would like to officially thank Phil Spencer and his team for reaching out to us so promptly and helping to resolve our situation," the studio stated. They also acknowledged the strong support from their player community, saying, "Your voice has been heard very loud and clear, and your commitment has been heartwarming."
"We are now working closely with Microsoft," Jyamma Games confirmed, "and we hope this collaboration will lead to the game's release for Xbox as soon as possible."
The developer further detailed the exchange on Enotria’s Discord server, where Greco shared that Microsoft had finally responded and apologized for the oversight. "They contacted us and said sorry about the situation, we're trying to solve everything as soon as possible," Greco said in the chat.
Jyamma Games isn't the only studio facing difficulties with Xbox releases recently. Earlier this week, Funcom Chief Product Officer Scott Junior revealed to VG247 that it has encountered optimization issues while porting Dune: Awakening to the Xbox Series S. The PS5 and PC launches of Enotria: The Last Song are still scheduled for September 19. However, it remains unclear if the game's Xbox launch will align with Enotria's announced release date. If you're eager to learn more about Enotria: The Last Song, check out our detailed article at the link below!
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