RCM

Streamline case mapping with RCM! Seamlessly integrated with RecoveryConnect® and MRS web applications.

Permissions Walkthrough - Watch now: https://youtu.be/rW0rJGe0Wr8

Privacy Policy - Learn more: https://mbsicorp.com/privacy/.

Empower your field agents with RCM's real-time repossession assignment data. Instant access to case details helps agents reduce risks by preventing incorrect repossessions and swiftly updating unit status to On Hook. Once marked On Hook, agents can safely initiate the asset recovery process at their convenience.

RCM's mapping feature enables drivers to efficiently scan custom icons for address navigation, submit one-tap updates, set pickup locations, and increase recovery rates. Create and save custom filters to focus on your agency's priority cases. Every recovery form automatically generates a detailed Condition Report with photos for immediate client submission.

With RCM, you can:

• Personalize map icons (Pro version)

• Mark collateral On-Hook with a single button press

• Accelerate Asset Recovery with streamlined condition reports and photo documentation

• Access live case details and location data

• Rapidly search mapped cases (Pro version)

• Bookmark priority cases as Favorites

• Filter cases for efficient route planning

• Submit instant updates with one tap

• Receive automatic location updates

• Manage your To Do list for quick condition reports on recovered units

Need RCM assistance? Our support team is available around the clock. Submit requests via Contact Us or visit https://mbsicorp.com/contact/

What's New in Version 3.0.33

Last updated on Oct 2, 2024

Mobile Case Acceptance
New Feature: Accept cases directly from mobile!
Review NEW CASES on homepage to Accept or Decline
Long press for multiple case selection
Search/filter by client, case type, date range, or acceptance status
Complete audit trail recorded in case History