The game director of MultiVersus, Tony Huynh, has publicly addressed the threats of violence received by developers following the announcement of the game's shutdown. Last week, Player First Games revealed that Season 5 would be the final season, with servers shutting down this May, just a year after its relaunch. Offline access to purchased and earned content remains available via local and training modes. While in-game purchases are halted, Gleamium and character tokens can still be used until May 30th, after which the game will be delisted from major digital stores.
The announcement, coupled with the absence of a refund policy, sparked outrage among players, particularly those who purchased the Founder's Pack. Many expressed feelings of being scammed, especially those with unused character tokens after unlocking all characters. Consequently, MultiVersus is experiencing negative reviews on Steam.
Huynh's statement acknowledged the disappointment, expressed gratitude to the development teams, IP holders, and players, and apologized for the delayed response. He highlighted the team's dedication and creativity, thanking fans for their support and contributions. He explained the complexities of character selection, emphasizing the collaborative nature of the development process and constraints of time and resources. He strongly condemned the threats of violence against the team, urging players to show empathy during this difficult time.
Angelo Rodriguez Jr., community manager and developer, echoed Huynh's sentiments, defending him against the personal attacks and highlighting his dedication and efforts. He emphasized the team's commitment to the game and the significant improvements in Season 5.
MultiVersus' failure adds to Warner Bros. Games' recent struggles, following the poor launch of Suicide Squad: Kill the Justice League last year. Warner Bros. Discovery reported significant financial losses attributed to both games, totaling $300 million. The company's third-quarter 2024 release, Harry Potter: Quidditch Champions, also underperformed.
Warner Bros. Discovery CEO David Zaslav acknowledged the underperformance of their games division and announced a renewed focus on four core franchises: Hogwarts Legacy (with a sequel in development), Mortal Kombat, Game of Thrones, and DC, particularly Batman. Recent releases include the VR title Batman: Arkham Shadow and an upcoming Wonder Woman game. Zaslav emphasized a strategy of concentrating development efforts on established franchises with proven studios to improve success rates. While Mortal Kombat 1's financial performance remains uncertain, NetherRealm Studios reported over five million sales and teased future DLC.
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