Civilization 7 has faced a challenging start on Steam since its release in February, garnering mixed reactions from users based on Steam reviews. Despite several updates released by developer Firaxis aimed at improving player satisfaction, the game currently boasts fewer players on Steam than both Civilization 6 and the older Civilization 5, which launched 15 years ago.
Although Steam metrics don't tell the complete story, Civilization 7 also launched on PlayStation, Xbox, and Nintendo Switch, with an upcoming version for the Nintendo Switch 2 utilizing enhanced Joy-Con mouse controls. However, given that PC represents the core market for Civilization games, Civ 7 is clearly struggling in this segment.
Surprisingly, despite these challenges, Take-Two CEO Strauss Zelnick expressed optimism and satisfaction with the game during an interview prior to the company's latest earnings report. He acknowledged initial problems but praised Firaxis' efforts to resolve them, expressing confidence in the game's long-term success.
Zelnick referenced the franchise's typical long sales cycle, suggesting that while initial changes caused concern among loyal fans, the community would eventually recognize their value. He emphasized that addressing early issues remains a priority.
Upon launch, players criticized aspects like the user interface, limited map variety, and missing features expected from the series. Zelnick's comments likely reflect concerns over significant changes implemented in Civ 7, such as its novel three-Age progression system where all players transition through Ages together. This mechanic marks a departure from previous installments but aligns with Zelnick's belief that fans will adapt and appreciate it over time.
Take-Two has not disclosed sales figures for Civilization 7 but mentioned pursuing ways to broaden its audience. Recent initiatives include the launch of Civilization 7 VR for Meta Quest 3 and 3S, along with an upcoming port for the Nintendo Switch 2.