The rocky launch of MindsEye continues, with reports emerging that the developer is canceling sponsored streams at the last minute, while some players are successfully obtaining refunds. The developer has now released a statement, expressing that it is "heartbroken" over the game's troubled release.
Build A Rocket Boy's debut title launched on June 10 for PlayStation 5, Xbox Series X and S, and PC via Steam. On Valve's platform, it currently holds a 'Mixed' user review rating, with most criticism targeting performance problems, bugs and glitches, faulty AI, and frequent game crashes.
Some players have reported securing refunds—even from the typically stringent Sony—bringing back memories of Cyberpunk 2077's infamous 2020 launch. While CD Projekt's game was eventually pulled from the PlayStation Store, there is no sign yet that MindsEye will face a similar outcome.
PlayStation is allowing refunds for MindsEye https://t.co/zzaHbNt3ET pic.twitter.com/KclpMTwSJi
— Wario64 (@Wario64) June 12, 2025
Meanwhile, streamers are reporting that they received requests to postpone their sponsored MindsEye livestreams, sometimes with very little notice. As highlighted by Kotaku's Ethan Gach, popular streamer CohhCarnage shared that this happened to him just as he was preparing to start a sponsored MindsEye broadcast:
MindsEye dev canceled Twitch streamer CohhCarnage's playthrough of the game seconds before it was supposed to start.
— AmericanTruckSongs9 (@ethangach) June 11, 2025
He said it was the first time that had ever happened in his streaming career. pic.twitter.com/KOjyQ8ml21
“For the first time in my streaming career, I changed my title for a sponsored stream, added a profile button, set up the command—all by 8 PM sharp, when the stream was scheduled to begin. I launched MindsEye, and as it was loading, my management reached out and said, ‘The sponsor does not want to proceed right now; they’d like to reschedule.’ I thought, ‘Well, that’s a first.’ So the sponsorship was postponed, and honestly, given the state of MindsEye, that seems like the right call.”
Another streamer, DarkViperAU, couldn't even complete his sponsored MindsEye livestream without breaking into uncontrollable laughter.
Sponsored MindsEye streamer can't keep it together when telling viewers where they can buy the game. pic.twitter.com/kdR3EuGims
— AmericanTruckSongs9 (@ethangach) June 11, 2025
In response to the turmoil of the last 24 hours, Build A Rocket Boy issued a statement on its Discord, addressing both the MindsEye community and the game's numerous problems.
“We are heartbroken that not every player was able to experience the game as we intended,” the statement read. “Our main focus is on optimizing performance and stability so that every player, regardless of platform, receives a consistently high-quality experience.
“Our teams have worked nonstop overnight to resolve many of these concerns. We've identified that a memory leak was responsible for the majority of crashes, affecting approximately one in ten players. We've developed a hotfix to address this issue—alongside other problems highlighted by our community—and are aiming to deploy it on PC as early as tomorrow. A console release will follow once it clears certification with PlayStation and Xbox.
“We are fully dedicated to ensuring all our players have an outstanding experience and will continue to share regular, transparent updates. We will do our utmost to respond to all your comments and feedback.
“Thank you for playing MindsEye. Your understanding and ongoing support mean the world to us. We feel incredibly fortunate to have you alongside us on this journey.”
Build A Rocket Boy then detailed the hotfix schedule for the coming weeks. By the end of June, players can anticipate ongoing enhancements to performance and stability, a rebalanced 'Hard' difficulty mode, corrected animations, and refinements to the AI.
It remains uncertain whether Build A Rocket Boy can salvage MindsEye after this difficult start. While Steam's concurrent player numbers don't fully represent a game's overall success—especially for single-player titles—they do offer insight into its popularity on the platform. On Steam, MindsEye reached a peak concurrent player count of 3,302.
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